PRIVACY POLICY

Effective Date: 1/14/2026

Air Pro Master LLC (“Air Pro Master,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, https://airpromaster.com (the “Site”), and our related services (collectively, the “Services”).

This Privacy Policy explains how consumer data is collected, used, and protected, and how you can contact us with questions or requests.

1. HOW WE COLLECT CONSUMER DATA

A. Information You Provide to Us (Forms, Calls, Messages)

We collect personal information when you voluntarily provide it to us, including when you submit a form, request an estimate, schedule service, call us, email us, or otherwise communicate with us.

Website forms are powered by WordPress. When you submit a form on our Site, the information you enter is transmitted to and stored so we can respond to your request and provide Services.

Information you may provide includes:

Name
Phone number (including mobile number)
Email address
Service address and/or billing address
Details about your request (e.g., HVAC/plumbing issue, preferred times)
Any additional information you choose to include

B. Information Collected Automatically (Analytics & Device Data)

We also collect certain information automatically when you visit our Site. This information is typically non-identifying on its own and is used to understand how the Site is used and to improve performance and the user experience.

We use Google Analytics via Google Tag Manager to help measure traffic, understand visitor behavior, and improve our marketing and site performance. This may collect data such as:

IP address (or a portion of it, depending on configuration)
Device type, browser type, and operating system
Pages visited, time spent on pages, clickstream/referring pages
Date/time of visit and general location derived from IP address (city/state level)

C. Cookies and Similar Technologies

We may use cookies, pixels, and similar technologies to operate our Site, remember preferences, measure performance, and support advertising/remarketing. You can control cookies through your browser settings (see Section 6).

2. HOW WE USE CONSUMER DATA

We use consumer data for purposes such as:

Responding to your inquiries and providing estimates
Scheduling and dispatching service appointments
Providing customer support and service communications
Sending appointment reminders and service updates by phone, email, or text (as applicable)
Improving our Site, services, marketing, and customer experience
Preventing fraud, abuse, and security incidents
Complying with legal obligations and enforcing our policies

VERY IMPORTANT SMS / MOBILE OPT-IN ASSURANCE (PROMINENT NOTICE):

We do NOT sell, rent, or share your mobile number or SMS opt-in information with third parties for their own marketing purposes.
Mobile/messaging opt-in data and consent will not be shared with any third parties for marketing.

3. HOW WE SHARE CONSUMER DATA

We may share information only as needed to operate our business and provide Services, including:

A. Service Providers (Operational Purposes Only)

We may share personal information with trusted service providers that help us run our business and provide Services, such as website hosting, form/CRM processing (ServiceTitan), analytics (Google Analytics), tag management (Google Tag Manager), and messaging services used to communicate with you. These providers are permitted to use your information only to perform services for us and not for
their own marketing purposes.

B. Legal, Compliance, and Safety

We may disclose information if we believe it is necessary to comply with applicable law, regulation, legal process, or governmental request; to enforce our agreements/policies; or to protect the rights, property, and safety of Air Pro Master, our customers, or others.

C. Business Transfers

If we are involved in a merger, acquisition, reorganization, bankruptcy, or sale of assets, information may be disclosed as part of that transaction, subject to appropriate protections.

4. GOOGLE & META (FACEBOOK/INSTAGRAM) REMARKETING

We may use Google Ads and Meta (Facebook/Instagram) remarketing services to advertise on third-party websites (including Google and Meta properties) to previous visitors to our Site. For example, we may show ads to users who visited our Site but did not submit a request form.

Third-party vendors may use cookies or similar technologies to serve ads based on a user’s past visits to our Site.

5. DATA PROTECTION & HOW CONSUMER DATA IS PROTECTED

We take data protection seriously and use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, and disclosure.

Despite these efforts, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. SMS / A2P MESSAGING DISCLOSURES

If you provide your mobile number and opt in to receive text messages from Air Pro Master LLC, we may send you messages related to your request, including appointment confirmations, scheduling/dispatch updates, and customer support communications.
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP, or get help by replying HELP.

7. YOUR CHOICES (COOKIES, OPT-OUT, AND COMMUNICATIONS)

A. Cookie Controls

Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, or receive a notice before cookies are placed. If you disable cookies, some features of the Site may not function properly.

B. Opt-Out Instructions (Email, Calls, and SMS)

SMS Opt-Out: You can opt out of text messages at any time by replying STOP to any message. You may also opt out by contacting us at (702) 935-1540 or emailing info@airpromaster.com.

Email Opt-Out: If you receive marketing emails from us, you can opt out by using the unsubscribe link in the email (if provided) or by contacting us at info@airpromaster.com.

Calls Opt-Out: If you would like us to stop marketing calls, please contact us at (702) 935-1540 or email info@airpromaster.com.

Please note: even if you opt out of marketing messages, we may still contact you for non-marketing, service-related communications (such as appointment confirmations or important service updates).

8. DATA RETENTION

We retain personal information for as long as reasonably necessary to provide the Services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods may vary depending on the type of information and why it was
collected.

9. CHILDREN’S PRIVACY

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can take appropriate action.

10. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies.

11. YOUR PRIVACY REQUESTS

You may contact us to request access, correction, or deletion of personal information we maintain about you, subject to applicable law and legitimate business needs.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Your continued use of the Services after any update means you accept the updated Privacy Policy.

13. CONTACT US

If you have questions about this Privacy Policy, want to make a privacy request, or want to opt out of marketing communications, please contact us:

Air Pro Master LLC
2139 S Industrial Rd
Las Vegas, NV 89102, United States
Phone: (702) 935-1540
Email: info@airpromaster.com